Location
Office 5533 321-323 High Road, Chadwell Heath, United Kingdom, RM6 6AX
Phone
+447877418649
Info@genzgoods.co.uk
Opening Hour
Mon-Fri : 09:30 AM-22:00PM Sat-Sun : 10:00 AM-22:30PM
Office 5533 321-323 High Road, Chadwell Heath, United Kingdom, RM6 6AX
+447877418649
Info@genzgoods.co.uk
Mon-Fri : 09:30 AM-22:00PM Sat-Sun : 10:00 AM-22:30PM
Have a question, suggestion, or need assistance? Fill out the form below and our team will get back to you as soon as possible.
Find quick answers to common questions about orders, shipping, returns, and more. If you can’t find what you’re looking for, feel free to reach out to us directly.
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely.
Orders are usually processed within 1–2 business days. Standard shipping typically takes 3–7 business days, depending on your location.
Yes, we ship internationally to selected countries. Shipping costs and delivery times will vary based on destination and will be calculated at checkout.
We offer a 30-day return window for unused and unopened items. If you’re not satisfied with your purchase, contact us and we’ll help you with the return process.
Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to monitor your delivery status.
If your order hasn’t been processed yet, we may be able to change or cancel it. Please contact our support team as soon as possible for assistance.